Kasa Koncept is a commercial kitchen manufacturer and high end home outfitter that’s based in Costa Rica. Kasa Koncept leader in the design and supply of products and finishes for the home, with proven quality and service lines across Latin America.
The logical design of the Dalikoo platform was a big selling point for Kasa Koncept. “Dalikoo is a very user-friendly platform to use and is written in Spanish for us which is very helpful,” said Kasa Koncept Owner Joseph Gabriel. (Kalininsky adds that translation into any language is a simple and free process that can be done in a matter of hours). “But the main thing is that it combines many of our organizational activities in a sequence that’s suitable for our operations,” said Gabriel.
For instance, Dalikoo’s CRM system is used by 50 employees, including members of Kasa Koncept’s sales team as well as its operations and administrative departments to track customer orders and monitor transactions. “This is the first system I’ve found that can help us manage all of these activities from a single location,” said Gabriel.
Sales, marketing, and other executives are drawn to Dalikoo for its simplicity and elegance. Dalikoo customers say they like the centralization and ease-of-use offered by the platform which requires very little training compared to other CRM systems. Further, the document management and project management tools in Dalikoo are also simple to use and work in conjunction with the CRM to give the company a “one-stop-shop” for all of its business management needs.
Dalikoo’s platform is part of an emerging class of cloud computing services known as ‘Function-as-a-Service’ which provides clients a platform to develop, manage, and run organizational activities such as managing the sales pipeline without the complexity of building and maintaining an infrastructure to support it.
“We don’t require server farms or the need to compile code on any servers,” said Arik Kalininsky, CEO at Dalikoo. “We code directly into the platform, which takes our .Net and Java script code directly into Sharepoint and Sharepoint runs the executable for us. At Dalikoo, our code is 100% server-less without any infrastructure,” Kalininsky adds.
credits to: HMG Strategy